Frequently Asked Questions
Which music version shall I buy?
Files on this site may be in several different versions. Please read the descriptions carefully to be sure you are buying the right one for your purposes.
Pre-loved music
Is occasionally available from our collection of traditional printed sheet music and books. Condition may vary according to age; please read the description.
Downloaded music is in different formats;
Lead Sheet - treble stave with chords
- if you don't want the bass stave
- if you just want the tune and simple chord-based accompaniment
Accordion (full) version - with treble and bass staves
- accordion bass stave notation
- usually a more interesting arrangement than simple bass/chord
- chord symbols included
- may include more challenging bass runs or a bass solo
Piano version - treble and bass staves
- arranged for pianists.
- please note that some pieces are vocal pieces, with piano accompaniment - please read the item description.
Where's my order?
Orders of printed materials are usually dispatched within 24 hours. You can check the progress of your order by logging into your account.
If you ordered a download product, you will not receive an item in the post. After placing your order, you should receive an email from us, confirming your order and payment, and containing a link to the items you ordered; this will be at the bottom of your email, View Your Order Online. If you do not receive this email within a few minutes, please check your Spam/junk folder. If you still can't find your file, please contact us for assistance.
Why can't I download my order?
If you were unable to download the file on your first attempt, it will be available in your account for 7 days after purchase; simply log into your account and go to your recent orders. You may need to check your computer's security settings to ensure you are permitted to download files onto your computer.
Why can't I open the PDF file?
You need Adobe Acrobat or similar PDF reader in order to open your downloaded document. Adobe Acrobat and other readers are available to download free of charge from the Microsoft Store or Google Play Store.
How does membership work?
Anyone who sets up an account and opts in to our mailing list will receive a password which enables them to view the pages in the membership area and download the music. All music in the membership area is in electronic format. All items are downloadable and free of charge. Members may cancel their membership at any time and opt out of mailings at any time. Please also see the Customer Privacy Notice regarding use and protection of your data. In order to receive the password for the membership area, you must input a genuine email address.
Why should I opt in to the mailing list?
If you wish to receive occasional updates from us, then we need your permission to send them to you. The choice is yours - we also promise that our updates are less than one a month, and we will never sell or share your data in any form. The news and updates we send might include information about new products, or other news we think will be of interest to musicians and customers of this site.
What do you do with my data?
Please see our Customer Privacy Notice.